The components of Adobe Creative Suite 5 Design Standard are located on multiple DVDs:. Adobe Creative Suite 5 Design Standard Application DVD set (multiple discs). Adobe Acrobat 9 Pro Application DVD (single disc) Each component has its own serial number. Locate all installation media and serial numbers before you begin the installation process. Install Creative Suite 5 Design Standard Before you begin, close all applications, including your web browser.
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Make sure you have administrative privileges or can validate as an administrator. If you are installing as an upgrade, the installer will check your system to find the valid upgrade product. If it cannot find it, it will ask you to input the serial number of the product being upgraded. You can also install the software in trial, then input your new and previous serial numbers in the serialization screen shown during launch. Note: You may be asked to close conflicting processes in order to complete the installation. Install Acrobat 9 Pro If you already have Acrobat 9 Pro installed, either as part of a suite or as a standalone application, you do not need to reinstall it.
Existing Acrobat 9 Pro users should download and install the most current updates. To check for updates, open Acrobat 9 Pro and choose Help Check For Updates. If you have Acrobat 8 or earlier installed on your computer, you must uninstall it before you install Acrobat 9 Pro. To remove Acrobat, do one of the following:. (Windows XP) Open the Windows Control Panel and double-click Add or Remove Programs. Select the product that you want to uninstall, click Change/Remove, then follow the onscreen instructions.
(Windows Vista and Windows 7) Open the Windows Control Panel and double-click Programs and Features. Select the product that you want to uninstall, click Uninstall/Change, then follow the onscreen instructions. (Mac OS) Run the uninstaller located in the Acrobat Professional folder. The components of Adobe Creative Suite 5 Design Standard are contained in two downloadable packages:.
Adobe Creative Suite 5 Design Standard Application. Adobe Acrobat 9 Pro Application Each Windows package contains two files: a.7z file and an.exe file.
Each Mac OS package contains one DMG file. Each component has its own serial number. Install Creative Suite 5 Design Standard Before you begin, close all applications, including your web browser.
Make sure you have administrative privileges or can validate as an administrator. If you are installing as an upgrade, the installer will check your system to find the valid upgrade product. If it cannot find it, it will ask you to input the serial number of the product being upgraded. You can also install the software in trial, then input your new and previous serial numbers in the serialization screen shown during launch. Note: You may be asked to close conflicting process in order to complete the installation process. Install Adobe Acrobat 9 If you already have Acrobat 9 Pro installed, either as part of a suite or as a standalone application, you do not need to reinstall it.
Existing Acrobat 9 Pro users should download and install the most current updates. To check for updates, open Acrobat 9 Pro and choose Help Check For Updates. If you have Acrobat 8 or earlier installed on your computer, you must uninstall it before you install Acrobat 9 Pro. To remove Acrobat, do one of the following:. (Windows XP) Open the Windows Control Panel and double-click Add or Remove Programs. Select the product that you want to uninstall, click Change/Remove, and then follow the onscreen instructions. (Windows Vista and Windows 7) Open the Windows Control Panel and double-click Programs and Features.
Select the product that you want to uninstall, click Uninstall/Change, and then follow the onscreen instructions. (Mac OS) Run the uninstaller located in the Acrobat Professional folder. Do one of the following:. (Windows) Navigate to the directory where you saved the installation files and double-click APRO0930WinESD1xxxx.exe to extract the installation files. (Mac OS) When the DMG file has finished downloading, a dialog box appears asking if you would like to launch the DMG file. If the dialog box does not appear, navigate to the location where you saved the downloaded DMG file and double-click it to open the file.
After the DMG file finishes verifying, a new window will open containing the Acrobat 9 Pro folder. Before you uninstall, close all applications currently running on your system—including other Adobe applications, Microsoft Office applications, and browser windows. Do one of the following:. In Windows XP, open the Windows Control Panel and double-click Add or Remove Programs. Select the product that you want to uninstall, click Change/Remove, and then follow the on-screen instructions. In Windows Vista and Windows 7, open the Windows Control Panel and double-click Programs and Features. Select the product that you want to uninstall, click Uninstall, and then follow the on-screen instructions.
IMPORTANT: Mac OS has new uninstall functionality. DO NOT drag applications to the trash to uninstall them. To safely uninstall on Mac OS X, double-click the product installer in Applications/Utilities/Adobe Installers or double-click on the Uninstall alias located in the Application folder. Select Remove Preferences, then Authenticate as an Administrator and follow the on-screen instructions. Known issues. Products will not appear in the Deactivation screen until they have been launched. (#BG091275).
On Windows, uninstalling a CS4 product after installing a CS5 product may affect registry entries for CS5. (#BG081801) Note: If you want to install the product on a different computer, you must first deactivate the software on your computer. To deactivate, choose Help Deactivate. Entering a serial number Enter the serial number for the software you purchased in the serialization screen. The serialization screen will load the first time you launch the application. You can enter a serial number for the application itself or a serial number for any Creative Suite edition that contains the application. If the product you purchased is a Creative Suite, you can enter the serial number in any of the applications contained in the Creative Suite.
Other applications installed as part of the same Creative Suite will recognize the new serial number the next time the applications are launched. Only applications running as a trial will recognize the new serial number. If any of the applications have already been serialized with a different serial number, it will continue to use that serial number until you remove the older serial number using the Help Deactivate Deactivate Permanently. Then on the next launch of the application, it will recognize the new serial number. The serial number you purchased is for the use of the software in a specific language, and will only be accepted by a product installed in that language.
Volume licensing Volume licensing customers cannot purchase from a trial directly. However, a volume licensing serial number can be used to serialize all Creative Suite applications, except the Acrobat 9 trial or retail versions that ship with a Creative Suite edition. Acrobat 9 volume licensing software must be purchased from an authorized Adobe licensing center. Please contact your reseller or authorized Adobe licensing center to place an order for a volume license. To find a reseller in your area, go to. Acrobat trial software Windows: Your Acrobat and Creative Suite applications are located on two different DVDs or download files. You must install Acrobat and Creative Suite applications separately.
If you wish to purchase these applications, you will need to provide separate serial numbers for Acrobat and the Creative Suite edition. Macintosh: Acrobat is not available for trial on Macintosh. If you wish to purchase a Creative Suite product, a Macintosh compatible version of Acrobat will be provided. To find a reseller in your area, go to. All font related documentation is online.
Visit to find our OpenType User Guide, OpenType ReadMe, links to font specific readmes, listings of fonts installed by the different CS5 products, and listings of fonts included on DVD for each of the CS5 products. The Creative Suite 5 installer installs fonts into a default system font directory.
Many of these fonts are newer versions of fonts installed by Creative Suite 4. If the installer finds older versions of these fonts in the default system font directory, it will uninstall the older versions, and save them to a new directory. The default system font directory is: Apple Macintosh: /Library/Fonts Windows:: Windows Fonts The older fonts will be saved in the new directory: Apple Macintosh: /Library/Application Support/Adobe/SavedFonts/current Windows:: Program Files Common Files Adobe SavedFonts current This new directory will also contain a file named 'Read Me.html' which lists the saved fonts, and the version numbers of the new and old font files.
You can re-install the older fonts by deleting the new font files from the default system font directory, and moving the old files back into that directory. There are additional fonts on the content disc. For information on installing these fonts, see. Customer Service Adobe Customer Service provides assistance with product information, sales, registration, and other non-technical issues. To find out how to contact Adobe Customer Service, please visit Adobe.com for your region or country and click on Contact. Support Plan Options and Technical Resources If you require technical assistance for your product, including information on complimentary and fee-based support plans and troubleshooting resources, more information is available at. Outside of North America, go to, click on the drop down menu under the question “Need a different country or region?”, choose a different country or region, then click GO.
Alternatively, you can click on Change beside the country name at the top of the screen to select a different country or region. Free troubleshooting resources include, and more.
We are continually making additional tools and information available online in order to provide you with flexible options for resolving issues as fast as possible. If you are having any issues with installing or uninstalling any of your Creative Suite 5 applications, please try rebooting your system prior to contacting Support.
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